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Privacy Policy

1. The data controller

Following consultation of this site, data relating to identified or identifiable persons may be processed. The Data Controller is: FIRSTMED CENTER S.r.l. with registered office in via Morgagni 30-h 00161 Roma (RM) e operative office in via Giovanni Battista Morgagni, 30 H – 00161 Roma (RM)

Contact details:


3. Place of processing

The processing related to the web services of this site takes place at the aforementioned office and is only handled by the technical staff of the office in charge of processing and / or by any persons in charge of any maintenance operations.

No data deriving from the web service is communicated or disseminated.

The personal data provided by users who submit requests for the sending of informative material are used for the sole purpose of performing the service or provision requested.

4. Types of data processed

A. Navigation data

The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data, the transmission of which is implicit in the use of internet communication protocols.

This is information that is not collected to be associated with identified data subjects, but which by their very nature could, through processing and association with data held by third parties, allow the user to be identified.

This category of data includes:

  • the IP addresses or domain names of the computers used by users who connect to the site;

  • the addresses in URI (Uniform Resource Identifier) notation of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (success, error, etc.) and other parameters relating to the operating system and the user's IT environment.

These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning and are deleted immediately after processing.

The data could be used to ascertain responsibility in case of computer crimes against the site.

B. Data provided voluntarily by the user

The optional, explicit and voluntary sending of e-mails to the addresses indicated on this site entails the subsequent acquisition of the sender's address necessary to respond to requests, as well as any other personal data included in the message. Specific summary information will be progressively reported or displayed on the pages of the site set up for particular services on request.

In relation to receiving telephone or electronic communications via (e-mail, sms, Whatsapp, and other company communication channels) to be provided with information regarding the appointments set by me.

C. Cookie

With regard to the processing of cookies, reference is made to the cookie policy on the website.

5. Purpose of data processing

Your personal data collected will be processed by our structure for the following purposes:

  1. Registering patient data into our EHR (electronic health records) system

  2. Determining the type and urgency of requested medical appointments

  3. Completing information requests


6. Optional supply of data

Apart from what is specified for navigation data, the user is free to provide personal data contained in the forms on the landing pages.

Failure to provide them may make it impossible to be contacted by e-mail.

For the sake of completeness, it should be remembered that in some cases (not subject to the ordinary management of this site) the Authority may request news and information for the purpose of monitoring the processing of personal data. In these cases, the reply is mandatory under penalty of an administrative sanction.

7. Processing methods

Personal data are processed with automated tools for the time strictly necessary to achieve the purposes for which they were collected.

Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access.


8. Data retention times

The personal data provided by you and collected by the writer will be kept by the latter for the time strictly necessary for the purposes for which they are collected and on the basis of the criteria defined internally by FIRSTMED CENTERS S.r.l., the duration of these terms is indicated in an internal document that it may be brought to your attention following your specific request.

9. Data transfer to non-EU countries

FIRSTMED CENTER S.r.l. does not intend to transfer your data to third countries (non-EU countries).

10. Withdraw consent

In any case, you have the right to withdraw your consent to the processing of your personal data at any time, in accordance with the provisions of art. 7, paragraph 3 of EU Reg. 2016/679, without compromising the legality of this processing carried out on the basis of this consent until the time of revocation.

11. Complaint to the competent authority

If you find a violation of your rights according to EU Reg. 2016/679, you have the right to lodge a complaint through the supervisory authority of your country of residence or the Italian data protection authority (


12. Rights of the interested party

You have the right to obtain what is dictated by articles from 15 to 22 of EU Reg. 2016/679:

  • Right of access (Article 15)

  • Right of rectification (Article 16)

  • Right to cancellation [right to be forgotten] (Article 17)

  • Right to limitation of treatment (Article 18)

  • Right to data portability (Article 20)

  • Right to object (Article 21)

  • Right not to be subjected to an automated decision-making process, including profiling (Article 22)

Requests can be addressed to the data controller FIRSTMED CENTERS S.r.l. at the contact details indicated above.

This constitutes the Privacy Policy of this website which will be subject to periodic updating.

Cookie Policy

1. The data controller

Following consultation of this site, data relating to identified or identifiable persons may be processed.

The Data Controller is: FIRSTMED CENTER S.r.l. with registered office in via Morgagni 30-h 00161 Roma (RM) e operative office in via Giovanni Battista Morgagni, 30 H – 00161 Roma (RM)

Contact details:


3. What cookies are?

Cookies are text files that contain small amounts of information downloaded to your computer or mobile device when you visit a website. The cookies are then sent back to the originating site on each subsequent visit, or to another website that recognizes them.

Cookies are useful because they allow a website to recognize the user's device.

Cookies can be used to help understand how the site or service is used, allow you to navigate between pages efficiently, help remember preferences, and, in general, improve your browsing experience. They can also help make advertising messages and other content displayed online more relevant and specific to you.

They can be set by the website you are visiting (proprietary cookies) or by another subject, for example an advertising network (third-party cookies).

4. Types of Cookies

  • Technical cookies

This type of cookie allows certain sections of the website to function correctly. They can be of two categories: persistent and session:

  1. Persistan one: once the browser is closed they are not destroyed but remain up to a preset expiration date

  2. Sessione one: vengono distrutti ogni volta che il browser viene chiuso.

These cookies, always sent from our domain, are necessary to view the site correctly and in relation to the technical services offered, they will therefore always be used and sent, unless the user changes the settings in his browser (thus invalidating the display of the pages of the site).

  • Analytical Cookies

Cookies in this category are used to collect information on the use of the site.

This type of cookie collects anonymous data on user activity and how it arrived on the website.

Analytical cookies are sent from the site itself or from third-party domains.

  • Third-party service analysis cookies

These cookies are used to collect information on the use of the website by users anonymously such as: pages visited, time spent, origins of the traffic of origin, geographical origin, age, gender and interests for the purpose of marketing. These cookies are sent from third-party domains external to the site.

  • Cookies to integrate third-party software products and functions

This type of cookie integrates functions developed by third parties within the pages of the website such as icons and preferences expressed in social networks in order to share the contents of the site or for the use of third-party software services (such as software to generate maps and additional software offering additional services).

These cookies are sent from third-party domains and from partner sites that offer their functionality on the pages of the site.

  • Profiling Cookies

These are the cookies used to track the user's browsing on the net and create profiles on his tastes, habits, choices, etc. With these cookies, advertising messages can be transmitted to the user's terminal in line with the preferences already expressed by the same user while browsing online.


5. Cookies used by the web site:

The following cookies are used by our website:

Cookie Name
Cookie Type
Used on multilingual websites to save user language preference
12 months
Used for stability/effectiveness measurement
12 months
Used for system effectiveness measurement
30 minutes
Used for security and anti-fraud reasons
Used to identify logged in site members
Used for cookie banner parameters
12 months
Used for system monitoring/debugging
Used for system monitoring/debugging
3 months
Used to indicate the system from which the site was rendered
1 minute
Used in connection with user login
2 years
Used for security reasons
Used for security reasons

6. How to disable cookies by configuring the browser

  • Chrome

  1. Run the Chrome Browser

  2. Click on the menu in the browser toolbar next to the url entry window for navigation

  3. Select Settings

  4. Click Show Advanced Settings

  5. In the "Privacy" section, click on the "Content settings" button;

  6. In the "Cookies" section you can change the following cookie settings:

a) Allow data to be saved locally;

b) Modify local data only until the browser is closed;

c) Prevent sites from setting cookies;

d) Block third-party cookies and site data;

e) Manage exceptions for some internet sites;

f) Elimination of one or all cookies.


  • Mozilla Firefox

1. Run the Mozilla Firefox Browser

2. Click on the menu in the browser toolbar next to the url entry window for navigation

3. Select Options

4. Select the Privacy panel

5. Click Show Advanced Settings

6. In the "Privacy" section, click on the "Content settings" button

7. In the "Tracking" section you can change the following cookie settings:

a) Ask the sites not to make any tracking;

b) Communicate to the sites the availability to be tracked;

c) Do not communicate any preference regarding the tracking of personal data.

8. From the "History" section you can:

a) By enabling "Use custom settings" select to accept third-party cookies (always, from the most

visited sites or never) and to keep them for a specified period (until they expire, when Firefox is

closed or to ask every time);

b) Remove the individual cookies stored.


  • Internet Explorer

1. Run the Internet Explorer Browser

2. Click the Tools button and choose Internet Options

3. Click on the Privacy tab and in the Settings section change the slider according to the desired action for


a) Block all cookies;

b) Allow all cookies;

c) Selection of the sites from which to obtain cookies: move the cursor to an intermediate position so

as not to block or allow all cookies, then click on Sites, in the Website Address box enter a website

and then click on Block or Allow.


  • Safari 6

1. Run the Safari Browser

2. Click on Safari, select Preferences and click on Privacy

3. In the Block Cookies section, specify how Safari must accept cookies from websites.

4. To see which sites have stored cookies click on Details

  • Safari iOS (mobile devices)

1. Run the iOS Safari Browser

2. Tap on Settings and then Safari

3. Tap on Block Cookies and choose from the various options: "Never" "From third parties and advertisers"

or "Always"

4. To delete all cookies stored by Safari, tap on Settings, then on Safari and finally on Delete Cookies and data

  • Opera

1. Run the Opera Browser

2. Click on Preferences then on Advanced and finally on Cookies

3. Select one of the following options:

a) Accept all cookies;

b) Accept cookies only from the site you visit: third-party cookies that are sent from a domain other

than the one you are visiting will be rejected;

Never accept cookies: all cookies will never be saved

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